Find coaches from Lisbon to Castelo Branco

My journey would be more comfortable if my seat were not taken by another passenger and I had to sit in the middle at the end of the aisle right at the back of the bus with no table or pedestals to support my feet as the seat is too high for me and too warm. There shouldn't a seat there. There should be a clear consequence states on the ticket if a passenger takes other's seat without consent.

The coach journey itself was great. On time, clean bus, good driver. My suggestions for improvement are: 1. The ticket says Citi Express but the bus is actually Rede Express. 2. The bus number was not on the Apple wallet ticket and I only found the bus stop by chance. So if the ticket said Rede Express and had the bus number on the email and QR code ticket that would have helped enormously.

the agents at the sete rios station were very rude and not helpful at all they are to blame for the fact that i didn't reach the bus i ordered tickets for at 8 am.The only helpful person was the busdriver at 9.30 that was very helpful. over all the ladys sitting at the desk in sete rios were just sending us away, giving no assistance.We talked to 2 of the 3 ladys there and both were rude

It was very smooth and calm journey.

Good job

Every thing was good

The driver was helpful and friendly the coach was clean and comfortable It was a smooth journey

I just had the best experience. The staff was very helpful.