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I recently had the pleasure of traveling with Citiliner Bus Company and I must say it was a delightful experience from start to finish. The bus was impeccably clean, the seats were comfortable and the toilets were spotless. What really stood out to me was the attention to detail and customer comfort displayed by the driver. When the temperature dropped, the driver promptly adjusted the AC to ensure everyone stayed warm. This small gesture made a big difference, especially since I hadn't brought any blankets with me. Another aspect that truly impressed me was the driver's commitment to passenger safety and well-being. At each petrol station stop, the driver made sure that every single person was back on the bus before departing. This level of thoroughness and care for passengers' safety is commendable and something I have rarely seen with other bus companies. I highly recommend traveling with Citi Liner Bus Company for a hassle-free and enjoyable journey.

They left a passenger at a bus stop simple because they were not sure if it's their bus it didn't Even stop a sec it drove passed the passenger was shouting for the bus to stop we all heard him calling. Remember we booked a citiliner bus but we were taken by greyhound so it was bound for the passenger to doubt the bus first. I really hated that behavior, I don't know if it's because he was a man because they waited at the station in mtata for some men 3 ladies requested that he should be waited for and was given direction passed time for departure.

The trip was extremely comfortable

I enjoyed the punctuality. But there were too many stops and using smaller roads, some women were smoking on the bus, and I ended up with a headache.

I didn't like the fact that aircon was off the whole trip. This causes health risk the one passenger were coughing and sneezing. I didn't like the music that were playing. Bus was very hot I did try switching on aircon but was still hot.

The bus is loud inside and dirty