Bus Tickets from Miami, FL to Naples, FL, US

Your buss driver wouldn’t let Alexander on because he arrived a couple minutes early and didn’t want to get out to open the luggage. This was in Miami downtown leaving on the early bus. He then drove to the airport to get on the next stop and the same bus driver wouldn’t let him in because his ticket was from downtown Miami. He then had to pay for another ticket and wait until the next bus.

Someone took my bag and i got there bag instead. So i didn't get i packed for the trip. And I tried to reach out to the bus company for help and got no answer

Bus comodo. Cumplido. Llego en menos tiempo y sus conductores amables y respetuosos.

Very bad el bus se fue cuando yo estaba llegando y había solicitado q me esperen 2 min hasta llegar estaba super cerca

The bus driver was very helpful when I booked the wrong bus. The weather was terrible but the ride was comfortable and on time.

Horrible. No customer service, paid extra for trip change. Couldn’t get a hold of anyone to change it

Very friendly and very helpful bus driver. Extremely polite and approachable. Efficient and informative as he had to work without the tanoy system working

I missed my 8am bus because there is no information on the change of stations from north miami beach to the gas station. I had to wait 3 hours to get on the next bus because of misinformation, tickets should be modified with new address and passangers informed about this. There were a few other people that had the same issue. We didn’t get any feedback at all from any greyhound staff . Very disappointed, missed my appointment and got to my destination almost 5 hours later.

Great service from Paul, the operator from start to finish. Would definitely use their service again!