The reviews highlight a generally positive experience with the bus service, noting professional and friendly staff, clean buses, and punctuality. Passengers appreciated extra leg space and comfortable seating on some trips. However, there were mentions of issues such as non-functional charging ports or heaters, persistent air conditioning leading to discomfort for some passengers during colder nights.
The gate was late, it arrived at 10h45 and it wasnt intercape as booked, then it broke down while at the station and we left only at 11h45. Then the bus broke down again in Volkrust for 2 hours and delayed us heavily. Arrived at 1am - it is not safe for SAn women to be stuck in Midrand at 1 in the morning. Intercape needs to do better, we paid in full for this trip and would like to know what compensation is being offered for this major inconvenience
1 out of 5 stars
Bongiwe M.
I was surprised that i bought an intercape tickit but got a different bus written tour something all i remember is that it was brown. Tell me what is the point of this because according to me was false advertising. Why was i not informed before i made a purchase that this would happen. I would have opted for another bus. Worst of it all we did not even stop at Montrose we had to eat when we got to pretoria. We got an hour late in pretoria as the tickets said will be in PTA at 9pm.
3 out of 5 stars
Dimakatso M.
Uncomfortable, aircon was cold on a very cold night, sit could not recline, window i was sitting next to was loose making a weird shaking noise, the whole ride from Durban to Pretoria.
Passengers have praised the punctuality and friendliness of drivers, as well as their attention to safety. However, some travelers noted discomfort due to limited legroom and a lack of amenities like toilets or charging facilities on certain buses. Additionally, issues with bus maintenance such as leaks and non-functioning doors were mentioned by several users.
It’s a nonsensical service. It was a 10:00 am bus but it arrive now at 22:45.
And it’s not the first time. Even last few years thier service was poor. Actually eagle liner must be removed. They use a bus called national express which doesn’t enter a park station
1 out of 5 stars
Scementia S.
Bus was late, the bus broke down for two hours with no communication
Was suppose to arrive in Pretoria at 6:15 but its 22:20 nd i am still on the road
1 out of 5 stars
Omphile L.
Didn’t enjoy, there was no toilet and charging port and yet they indicated that it had
Passengers have shared positive experiences with the bus service, highlighting comfortable seating, punctuality, and friendly staff. Many appreciated features like charging ports and a smooth ride. However, some travelers noted issues such as unclear communication regarding departure times or stops and occasional cleanliness concerns on certain buses. Overall satisfaction remains high among users.
Citiliner Plus Durban Pretoria recent customer reviews
The ride was very nice,the seats were comfortable,ventilation was good.the problem is the bus was not clean and the were many cockroaches in the bus and their smell.
3 out of 5 stars
Nthabi M.
The bus stoped at Johannesburg for almost an hour while they know we were already late by 4hours due to traffic
1 out of 5 stars
Nkosinathi M.
Bus was on time , we even arrived almost an hour earlier. However cleanliness of the bus could improve, all seats seem to be stained and I had to walk up to the back checking all seats.
Passengers have praised the bus service for its cleanliness, friendly drivers, and overall good driving skills. Many appreciated the comfortable seats and efficient booking process. However, some users noted issues with charging ports not working on board and occasional delays in departure times. Despite these minor concerns, travelers generally expressed satisfaction with their experiences.
Passengers have shared positive experiences with Big Sky, highlighting the professionalism and friendliness of the drivers as well as comfortable seating. The buses are generally clean, equipped with charging ports, and punctual. However, some users noted issues such as unpleasant odors from toilets and occasional delays due to frequent stops or road closures. Overall satisfaction remains high among travelers who appreciate the service provided by this company for long-distance journeys.
Big Sky Durban Pretoria recent customer reviews
Everything was fine but the toilet had bad smell of which the bus started to be smelly
4 out of 5 stars
Tshiamo M.
The bus was an hour late and no one informed us. I am grateful to that driver who came to fetch us and took us to durban station to catch a bus and the gentleman man assisted us in showing us where to go so that we can catch a bus.
2 out of 5 stars
Nokwazi M.
The seats were comfy and the toilet was not smelly. We also arrived earlier than expected.
With Busbud, comparing and booking tickets for a bus from Durban to Pretoria is a breeze. Browse through an extensive selection of bus fares and bus schedules to find the best deals.
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From cheap bus tickets to more luxurious buses travelling from Durban to Pretoria, we offer a wide range of bus services to best suit your needs depending on how much your budget is.
Where are the popular stops in Durban and Pretoria?
Durban International Airport, 4029, South AfricaAirport (DBN)
Stops in Pretoria
A - Pretoria Station
Office 4, Pretoria Station, 180 Scheiding St, Pretoria Central, Pretoria, 0002, South AfricaPretoria Station
B - Pretoria Station
Motor Coach Terminal, corner of Paul Kruger and Sheiding streetPretoria Station
Frequently asked questions on the trip Durban - Pretoria
What is the distance between Durban and Pretoria?
The distance between Durban and Pretoria is approximately 535 km (332 miles).
What are the departure and arrival locations for buses traveling from Durban to Pretoria?
Buses departing from Durban Beach - Intercape Office, o. R Tambo Parade (Opposite Tropicana Hotel) in Durban will take you to Pretoria Station in Pretoria.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
10-11
US$29
10-12
US$41
Today
US$36
10-14
US$17
10-15
US$19
10-16
US$17
10-17
US$17
10-18
US$17
The cheapest trip from Durban to Pretoria was searched and found on Oct 18, 2025 with a price of US$17
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Durban to Pretoria, as early as possible.
You can expect to pay from US$17 to US$56 for a bus ticket from Durban to Pretoria based on the last 2 days. You can expect to find the cheapest price for the trip at US$17 which is on 2025-10-18.
Usually Big Sky will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
About Bus Travel
Bus Travel Tips
Meet and talk to locals at the bus stations while travelling from Durban to Pretoria.There is no better way to get inside travel information while exploring a new city than to go straight to its people.
Much more than a mere vehicle taking you from Durban to Pretoria, riding the bus will expose you to some of the most stunning panoramas while enroute to your final bus stop.
Taking the bus creates the smallest carbon footprint compared to other modes of transport. Not to mention that buses will allow you to discover scenic gems from Durban to Pretoria that are otherwise impossible to come by with a plane.
Tune out to the fine sounds of your best music playlist on your bus trip from Durban to Pretoria while indulging in miles on end of beautiful scenic views.
Did you know?
The Superbus, created by a Dutch engineer is the world's fastest bus with 250 km/h. Too bad it's only a prototype for now.
The word 'bus' is an abbreviation of 'omnibus" which means 'for all' in Latin as buses were meant to be transportation for everybody.
Did you know some bus companies in Germany offer to their passenger low-costs snacks and regional beer based on their destination? Prosit!
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The cheapest trip from Durban to Pretoria was searched and found on Oct 18, 2025 with a price of US$17
