Passengers generally had a positive experience with the bus service, appreciating the friendly and safe driving of staff, as well as comfortable rides. However, some reviews mentioned issues such as non-functional charging ports and inadequate break times on long journeys. Additionally, there were concerns about cleanliness in restrooms and occasional delays affecting refreshment breaks.
Intercape Mainliner Durban Cape Town recent customer reviews
It wasn’t intercape it was Big sky and they are very slow stopping from each and every garage, rude drivers. My experience was very bad
1 out of 5 stars
Tsepo S.
Our bus had a lil incident and had to stop for four hours,we called multiple times begging for H20 only to be told will get to buy when the new bus gets to us and takes us to the next stop,the company could have just sent water with the new driver...
1 out of 5 stars
Sli S.
The trip was very bad the bus was late with 3hrs I just reach home now the bus was at Cape town station at 13h45
Users consistently highlight the friendliness and professionalism of the drivers, noting that they provide excellent service. The buses are described as comfortable for long-distance travel. However, some users have mentioned issues with delays and unsatisfactory toilet conditions on board, which detracted from their overall experience.
Big Sky Durban Cape Town recent customer reviews
*Everything was fine except that when they announce for stops
*They must announce loud for everyone to hear
Internet connection not working
*Some of the charging points are not working
*It will be nice that your busses can have a speaker for announcements
4 out of 5 stars
Olgah N.
Too many stops via Eastern Cape. Also the charger units in the entire bus stopped working. Driver was friendly, accommodating
4 out of 5 stars
Sayed Jaabir R.
I didn't enjoy anything at all, my ticket when I booked it was written the departure time is 15h15 but only departed at 16h00, the arrival time was 20H00 but we only arrived at 23h45 what a huge delay.
Users have shared that the bus service is generally comfortable, clean, and timely with reasonable ticket prices. The drivers are praised for their good conduct. However, some reviews mention issues such as non-functional charging ports and a lack of soap or sanitizer in the toilets. Additionally, there were instances where buses did not reach destinations on time despite starting punctually.
Intercity Xpress Durban Cape Town recent customer reviews
The drivers took long to make stops. The bus was filthy and toilet stinks, I had a very bad experience.
1 out of 5 stars
Asanda E.
It was fast and efficient, there was water in the toilet to wash hands after using toilets however there was no soap or at least sanitizer for hygiene
5 out of 5 stars
Phemelo M.
Staff is not friendly at all ,nor helpful, the attitude they give when addressing something is so shocking , it looks like they are not happy to work there and they are forced. even when they are telling the passengers the stations that they are in they speak so softly so that you dont hear them
Based on 2532 reviews, the company was rated 2 stars on Busbud. Travelers were especially satisfied with the ticket access and the cleanliness but often complained with the wifi. APM WC ticket prices on this trip start at $33
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Where are the popular stops in Durban and Cape Town?
Frequently asked questions for your trip Durban - Cape Town
How far is Durban from Cape Town?
About 790 miles (1274 km) separate Durban and Cape Town.
What are the departure and arrival stations when taking the bus from Durban to Cape Town?
Most of the buses traveling from Durban to Cape Town leave from Durban Beach - Intercape Office, o. R Tambo Parade (Opposite Tropicana Hotel) and arrive at Bellville - 8 Mabel St. These are the main pick-up and drop-off locations on this route, there are other pick-up and drop-off locations that could make it easier for you to reach your destination.
What are the best sights and things to do in Cape Town?
Once in Cape Town, you can start exploring the city and discover its surroundings. The top sights and things to do are BOS 400 Shipwreck, Bo Kaap, Cape of Good Hope & Cape Point, Simonstown and Victoria & Alfred Waterfront.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
10/09
$45
10/10
$71
Today
$46
10/12
$63
10/13
$46
10/14
$36
10/15
$36
10/16
$34
The cheapest trip from Durban to Cape Town was searched and found on Oct 16, 2025 with a price of $34
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Durban to Cape Town, as early as possible.
You can expect to pay from $34 to $74 for a bus ticket from Durban to Cape Town based on the last 2 days. You can expect to find the cheapest price for the trip at $34 which is on 2025-10-16.
Usually Intercape will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
About Bus Travel
Bus Travel Tips
Meet and talk to locals at the bus stations while traveling from Durban to Cape Town.There is no better way to get inside travel information while exploring a new city than to go straight to its people.
From miles long of beauteous natural landscapes to impressive man-crafted sights, you're bound to be in for a visual treat on your bus trip from Durban to Cape Town.
Buses have one of the smallest carbon footprints of motorized transport modes. A bus going from Durban to Cape Town will emit less CO2 than a car or an airplane.
Tune out to the fine sounds of your best music playlist on your bus trip from Durban to Cape Town while indulging in miles on end of beautiful scenic views.
Did you know?
Did you know some bus companies in Germany offer to their passenger low-costs snacks and regional beer based on their destination? Prosit!
One of the longest bus route in the world goes all the way from Ontario to Alberta in Canada (with the same bus). This trip is 3,435 km or 2,135 miles long and the price is a bit under $100.
Did you know that 80% of the buses in North America are equipped with WiFi and power outlets ? And 60% of bus travelers have used their electronic device on board during 2014.
Busbud helps you easily search, compare and book intercity bus tickets on a worldwide scale with our comprehensive list of bus routes and schedules. With several language and currency options available, Busbud seeks to cater to international bus travelers no matter where they are in the world. With Busbud, you can buy tickets with confidence. We ensure that you make the most out of your bus trip by partnering up with reliable bus companies from all around the world such as Greyhound, Eurolines, ALSA, OUIBUS (BlaBlaBus), National Express and many others.